written by koWarner186 on 09/10/2016
Had a 5* valet at the Metrocentre and I would NEVER have my car valeted here again. I complained about the ridiculously bad valet that had been done and sent in photos. The boot wasn't cleaned, the inside was not cleaned or hoovered and I was left with a small black scratch on the back. I was given a free 4* valet as a goodwill gesture, when I tried to redeem this at the metro centre the two members of staff refused to complete the valet and laughed at me then hid behind a car. NEVER AGAIN. Such bad service.