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★☆☆☆☆

“Horrible Customer Service”

written by 466Saunders on 07/10/2016

Trying to understand my flight details and customer service representatives have been super rude and give an attitude towards me all because I am trying to understand my flight and why I cannot reschedule during a hurricane. If you are questioning who do fly, do not use AA. If something is to happen, it is a major hassle to re-book a flight.

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