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★☆☆☆☆

“Rip off merchants”

written by Carter16 on 05/10/2016

Utilitywise strung me along for 5 months without sorting my supply. They do this because if you are on out of contract rates with a company they work with, they can profit from your pain. They came up with all sorts of excuses and problems as to why the supply transfer could not be made and only provided any information when chased relentlessly.

They also tried to rip me off for a £1200 deposit to join British Gas because of my bad credit - I have absolutely no credit issues and so if they try to do this to you, know that it is just a sham.

From my experience do not even consider Utilitywise if you are on out of contract rates as they will string it out for their own profit and make your expensive billing last as long as possible.

They promise to make your life easier so you don't have to deal with hassle of the company directly when in fact the opposite is true - my experience of dealing with them was worse than any energy company. They do not offer very good rates and do not offer any extra service than going direct because once you are through with their sales department they are as useless and unresponsive as any company I have ever dealt with.

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