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“Shocking SERVICE & RESPONSE”

written by Desbed on 21/09/2016

I ordered my lenses on the 11/08/16 and was promised my first shipping early September, for my holiday on the 22/09/16.
This shipping date has changed 3 times now and now I won't get them until October. I tried to cancel my order via customer service - oh noooo!
Your order has been shipped?????? Where is my order????????
And, yes, you have to pay a customs charge when they are delivered.
Free delivery but a processing charge is applied.
Utter joke - WILL NOT BE USING THEIR SERVICE, AGAIN!!!!
NO LENSES!!!! For my holiday on the 22/09/16. THANKS EUROLENS!!!
Now having to wear 6 year old glasses with an out of date prescription, as I wear my contact lenses every day. Don't wear glasses.
AGHHHHHHHHHHHH!!!!!!!!!!
Lanzarote - hear I come for my special 50th BIRTHDAY........
THANKS EUROLENS............

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