Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

4160451

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Poor quality overs”

written by 49niner on 19/09/2016

i early spring of 2016 I purchased an Ascot three seater garden sofa set for just under £900 it included "free" covers. After a few months the covers had faded and now six months later they have holes in the covers where the fabric has deteriorated in the sun. I contacted Rattan today complaining about the covers asking for a replacement but they said as they were free they were not covered by a guarantee !!!!
Nothing is really for "Free" these days the cost of the free cover was already loaded into the price of the sofa set. I have been away for several weeks and found the furniture covered in water stains after the recent heavy rain.
I am not impressed with their so called five year guarantee , the sofas are garden furniture so the covers should be fit for purpose

Was this review helpful? 0 0