written by on 11/09/2016
I've been using My Heritage and the FREE software "Family Tree Builder" for 7 years and haven't had a problem with customer support, finding answers to questions or getting help when needed. It's an effortless way to begin researching your family's history and finding matches to add to your tree. I would suggest registering with them, downloading the software and start with that. You can build your tree gradually without having to sign up or pay anything. When you get the tree to a point where you want to make it either larger, or need information that you would have to pay for anyway, then you sign up for the subscription. Basically you work on the tree with the software on your computer, and that information is periodically synced to the website. It's very easy to create backups, gedcom files and upload documents etc. I sometimes work through the on-line site when looking for matches, or to upload documents that I want other members of my family to have access to. I have been very pleased with My Heritage and would highly recommend it to anyone who wants to create a lasting memory of those who walked before us.