Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
4147163

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Service”

written by on 08/09/2016

Such a difficult company to communicate with, average 5 mins recorded nonsense before joining a queue to speak to a human, after another 5 mins without reply gave up. This happened 3 times this week! Policy renewal quote 32% increase without reason, on-line quote(s) lower but with double XS + (£1500)!!!Bonkers. Tried chat line online 3 times, never connected just said no agent available. Sent an email asking for renewal docs to read thro' finally got a call saying MCE won't send out docs unless you purchase...they put me thro' to Customer Service, she couldn't have been more helpful and agreed to send proof of NCB so I can go to a more efficient organisation. She confirmed by email immediately and sounded charming and helpful, shame her colleagues (particularly in sales) don't have her skills.

Was this review helpful? 0 0