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“Phone still locked to previous owner”

written by Walton166 on 07/09/2016

I purchased I-phone 6S, meant to have been cleaned back to factory settings and checked. What a joke. I finally had time to set up the phone to transfer all my data in August 8 months after purchase and it is still locked to a previous owner. They have tried to say I must have lent it to someone and it is my fault !
Customer service appeared helpful then fell into rubbish land very quickly, so am taking matters to Trading Standards.
Do not use this supplier.

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