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“Figures Given By uSwitch Are Misleading And Incorrect!”

written by kel-vin on 30/08/2016

Have used u-Switch before without problems but as my current deal for gas and electricity was coming to an end I used u-switch to compare the market and the best option (or so I thought) was with Scottish Power where I was informed I could save over £200 per year.

I went ahead with this but when I received confirmation and a start date from Scottish Power,their projections for the coming year were totally different from the figures quoted from u-Switch.Unit rates/Estimated Annual costs/Tariff comparison rates and everything else were all more than u-Switch had quoted me.

On ringing Scottish Power I was told that I would have to pay an extra £7 per month to cover my annual cost on this deal (£5 MORE per month than my current deal!).

They said the costings used by u-Switch were for customers in the Midlands supply area only, (I live in the Southwest) but surely u-Switch were aware of this as they had used my postcode to generate their comparisons.

Can't get through on the phone to u-Switch as yet but I will! Will have to cancel this deal and try somewhere else. 

Needless to say due to to the above I will not use u-Switch again!

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