written by Harrydubai on 23/08/2016
I had a flat tyre on the way home from work. I called the AA and told me they would be here by a certain time. Without fail a very friendly man rang the door bell and got to work immediately. He fixed the tyre straightaway, without any problems and with complete expert knowledge. - throughout the job he was explaining to me exactly the problem and how he has relived it providing me with extra assurance. Moreover he was such a nice guy, amazing customer service and generally on the whole a top bloke! If any AA management teams are reading this, I hope a special recognition will go to him for his expertise and proficiency and for being such a nice guy - a true ambassador of customer service and a token to the company!