written by axMurray355 on 21/08/2016
Avoid At All Costs, Very Rude Staff, dishonest and do not care once you have paid!
Purchased 4 cars, all cars delivered by Copart
First car arrives with parts missing, bumper trim removed, spare wheel and jack removed, all parts clearly on photo images on Copart website.
Second car arrives, once again parts missing, photo images on Copart web site clearly show parts are on vehicle
Third car arrives, whilst on recovery vehicle we notice the passenger side door mirror is hanging off and massive dent in door, we refuse to take delivery, Copart driver call office and we are advised extra damage has been recorded and for us to take delivery and they will sort it out.
Forth car arrives, once again parts are missing
We sent emails to customer support, email read receipt sent to us to prove email has been opened, ignored by Copart and we have had no reply
We then send same email to General Manager of Copart Wolverhampton , email read receipt sent to us to prove email has been opened, once again ignored no reply.
So Guess Copart does not care once you have paid for cars, they have staff that give you false and misleading info just so you take delivery of vehicles.
Copart have staff working in their yards removing parts off vehicles that have been paid for by buyers.
Copart do not care so best to spend your money else where, AVOID COPART WOLVERHAMPTON......
Reported to trading standards, BBC Watchdog, court action will follow to recover out out of pocket expenses .