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★☆☆☆☆

Smeg Fab28 Fridge - I expected a product of this cost...”

written by Simon Phillips on 05/08/2004

Good Points
External quality very chic and good
Internal space good
Wine rack

Bad Points
Light bulb replaced over 6 times in first 24 months.
Poor thermostatic control
Very poor design and quality door shelving
Cheap feel to all internal components except wine rack

General Comments
Smeg Fab28 Fridge - I expected a product of this cost and supposed quality to be a good workhorse as an household refrigerator. However, since day one the fridge temperature was unresponsive to the controls and the lightbulb was replaced several times in the first 2 years, packing up altogether in month 25. Unsightly browning appeared around the door light activating control panel after a few months.

The panel finally blew after 26 months, with widespread blackening in this area.

SMEG have offered a derisory level of compensation for a now completely condemned appliance(by registered SMEG engineer); still ordered me to pay all callou charges. Is this indicative of all SMEG's products and after sales?

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