written by Gem8484 on 16/08/2016
The account handler that dealt with my enquiry was very efficient, listen to all my concerns and took on the full responsibility of my query. She kept me up to date at all times and came back to me with an outcome as quickly as possible. She was polite during every call and email and was a pleasure to speak to. A query/complaint is tough enough to deal with so having someone who takes responsibility for your issue is great. I can honestly say that the customer service has been fantastic and I would recommend them to a friend anytime :)