Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
4115889

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★☆☆
WRITE A REVIEW

“Could not deliver when promised”

written by Jonah1651 on 15/08/2016

I ordered some items to be delivered by Collect +. I then received an email to say the items where too large to be delivered by Collect + so could I give an alternative address for delivery. I did this by email and asked for an expected delivery date but did not get a reply. I sent another email a few days later asking if they had received my first email - still no reply. After a few more days I rang the customer service number and was told they had a high backlog of emails and hadn't got around to mine yet. I rearranged delivery over the phone but it was almost 10 days from date of order to delivery rather than the 3-5 days I expected when I first ordered.

Was this review helpful? 0 0