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★☆☆☆☆

“ Car Rendered Useless”

written by huxtasj on 09/08/2016

After my car accident in May 2016, my car was deemed a write-off and moved to storage at CoPart Sandy, by Aviva, whilst arrangements for payout and for me to buy the car back were made. Despite Aviva supposedly putting the car on a Safe Guard program, when I received my car back after paying £990 for it, it certainly wasnt in the condition it had gone there in.

The car had sustained only rear-end and drivers side mirror & sill damage in the accident yet now it had been returned to me with a damaged front bumper, smashed off passenger wing mirror, missing locking wheel nut and worst of all, my front passenger alloy with brand new tyre, had been removed and replaced with an old corroded alloy with a completely the wrong size run-flat tyre, and that tyre had a massive blown out hole on the inside! This is down right dangerous!

As I had wanted to buy the car back to use the bumper (now damaged), the alloys with brand new tyres (only 3 there now and no locking wheel nut key to even get them off) and passenger door (now scratched as the smashed wing mirror had been banging around on it), the car was now useless to me.

CoPart initially tried to deny everything over the phone and even said they would send me over pictures of my car. However, then (I can only assume by accident)they send all the pictures and one clearly showed my car in the condition it has left my drive, another showed it with my space saver tyre on it, covered in mud and with the mirror smashed off and then another picture showed my car with the corroded alloy and dangerous tyre! I immediately sent the pictures over to Aviva who paid out £500 compensation to me and took over from there (I have not hear anything since). As £500 barely even covers the cost of new tyres let alone alloys, I am now out of pocket thanks to CoPart and what should have been a straight forward return of my car ended up with me receiving a vandalised, useless car.

Please, do yourself a favour. If your insurance company tell you your car will be taken to CoPart, make sure it doesnt!!

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