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“Winebank Free delivery”

written by Takethatsucks on 02/08/2016

I have been signed up to the winebank for a while and they recently announced "free deliver forever"
But there is a catch.
Previous to the free delivery offer any payment over and above your winebank balance attracted a 20% winebank interest credit to your account.
This does not now apply.
I made an overpayment of £92 on my last order and expected a 20% credit to my account which did not appear.
I called them and expressed my dissatisfaction and they referred me to the T&Cs which I pointed out that nobody reads anyway and they should make it clear to winebank members how the change will affect them as I guess that many will not notice.
Good news is that they put their hands up and gave me my credit but I will now only now buy wine when my credit balance covers it.
The upshot of which is that I will probably buy less wine from them as I do now.

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