written by qrMolloy250 on 29/07/2016
Went to the funeral of my partners father and there was no car, instructions of where to go to pick up the vehicle and ended up getting a taxi and hiring a car from Hertz in the city. The funds had been taken from my card and although the deal was reasonable I would rather have paid extra. When I returned to the UK no one would speak to me from Car Del Mar including the German office although I had e-mail evidence to prove I was in the right.
My work has been travelling internationally and this is the worst car hire episode I have ever had especially with the fact no manager would speak or even communicate with me over the situation.