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“Treated like an idiot”

written by Dustin1963 on 24/07/2016

A very poor experience that wasted a good chunk out of my day as I had travelled 45 minutes to their site, expecting to purchase a particular vehicle subject to a satisfactory test drive. Salesman had to be found by another member of the sales team when I arrived at the scheduled time as he wasn't on the floor. He showed no enthusiasm for the vehicle I was interested in, he had almost nothing to say about it, perhaps he isn't knowledgeable enough about the stock. He then made a silly p/ex offer, which was frankly insulting my intelligence and insulting to the obvious good care I take of my vehicles. I had researched the range of suggested p/ex values offered by reputable sources. I can only think he thought it was a done deal and wanted to see what he could get away with. There was no point in continuing the conversation and I will simply purchase elsewhere. I have a near perfect credit rating and I know from previous experience that there are more modern dealerships out there who price and offer p/ex honestly. He lost an easy sale. I should mention that other sales staff on site were very pleasant on my previous visit.