written by daisy1986 on 21/07/2016
I have just cancelled my renewal because the only time I called these guys out over the last year, they said they'd be there in just over half an hour. I called about midday. Ok I thought so by 12.30 a nice shiny yellow AA van will come and help me. How wrong I was!
I had to keep chasing them, phoning again and again. Each time I got through the operator was clueless about my predicament (stuck in a car park needing to collect kids from school that afternoon) and put the time back. 12.45pm... 1.30... 2.15... FINALLY someone turned up, who it was I cannot recall as he was not from the AA. It was too late though, as I had to call the kids schools and get them held back. By this time it was gone 3pm.
The mechanic got the car started in 30 seconds flat, which made the 3 hour wait even more infuriating!
Will not be going back with the AA again.