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★☆☆☆☆

“7 day lead time advertised - 7 weeks and no sofa! ”

written by LaurelSilva174 on 18/07/2016

After ordering a sofa online with a 7 day lead time advertised, we are now 7 weeks down the line and have been told that Furniture Village no longer deal with the particular supplier.

Throughout the last 7 weeks the customer service has been poor - staff are always polite and friendly when I call in, but no action is taken - promised follow up calls aren't made and responses are text book.

Overall I could not be more disappointed.

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