written by Mcarswell on 08/07/2016
1 star is over rating this company so called engineer came out to look at my stuck in stand by family pc he had very little equipment and said was power supply changed it at the cost of another £35 on top of the £60 still did not work said it was graphics card and to just change it my self was a simple plug in. As I,m sure you are guessing did not fix the problem now here I under stand can't be right all the time but when I called to explain the situation a call operator answered was very polite the fist time but after 2 weeks and 7 calls all from me (no efforts on there part to call me or contact me) the polite lady changed talking over me and basically just trying to get me off the line I told her I was still talking and wanted to explain the situation fully she became very rude extreamly rude !!! And then hung up on me. After the call it dawned on me this was not the first time this woman had a call like this her rudeness was honed a well practiced art. conclusion I came to is this company is a scheme plz avoide at all cost.
Can any one plz advice me if I have any legal Direction I can take with a Internet company like this