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★★★★★

“Thermotec Conservatory Roof”

written by dzCombs361 on 30/06/2016

Our polycarbonite conservatory roof needed replacing. We explored various options from replacing like for like, self-clean glass, a solid roof with internal plasterboard, light weight tiles and finally the thermotec system.

Advertised over the internet we were initially sceptical but decided to investigate. Informative staff contacted via landline took our details to forward to Crystal Windows who deal with orders in our area (Kent). Within a few hours arrangements had been made for a representative to visit us. At this initial meeting the thermotec product was explained to us in great detail. At no time was there any hard sell or pressure. The cost was worked out and left for us to go back to Crystal if we decided to go ahead.

We did go ahead. Every panel in the roof is removed and replaced one by one to get exact measurements. Our conservatory is approx 4m x 4m so this took most of a day. The men were efficient, quiet and very clean. We did not have to move furniture. They provided dustsheets.
The final fitting was exactly the same. The two fitters worked extremely hard, there is minimal noise and again everything was left clean. We chose a pale grey roof which takes on a polycarbonate colour and a white interior.

We now have no glare from the roof, the temperature is great, we can hear each other talk when its raining; yes it is slightly darker but then it's a solid roof with huge benefits - we now have a room.

We have no hesitation in recommending Crystal Windows from the staff at first point of contact right through to the after sales team who contacted us to make sure we were happy with every aspect of their work. We cannot recommend this firm more highly. Thank you to all at Crystal.

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