written by laughing_badger on 30/06/2016
Get a package in the post. Prep your phone by removing your stuff. Stick it in the packaging sent and pop it in the post. Get money. It was really that simple.
The cardboard packing may look insubstantial, but it seems to have protected the phone OK on the way back to O2.
I can't really say any more about it than I've written because it was really that simple. The communication back from O2 about progress was really direct, prompt, and clear, and I got exactly the amount that they promised.