written by davelynne8277 on 27/06/2016
The installers weren't as good as the ones who did the front. It didn't feel like they wanted to be here probably because of the England football match that evening.
The mess they left our flat roof in was disgusting. I knew they were coming back but in my line of work I'd leave a site the way they did. Also a perfectly decent internal window sill was scratched and paint chipped off.
Also when you're promised the installers will use boards on a flat felt roof and they DONT until you complain is just wrong. If my roof now leaks you WILL be hearing from me.
The service centre staff were amazing and the regional manager who sold us the Windows along with the surveyor were amazing.
Otherwise the product is amazing and we are very happy.