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★☆☆☆☆

“Does Not Uphold Returns Policy”

written by 136Galloway on 27/06/2016

Selection of dresses ordered in standard sizes to be bridesmaid dresses for a wedding. One was too small, contacted OKDress several times, to be told no returns or exchanges, DESPITE there being a policy on the website. I could understand if this was a custom made dress, but it isn't. Called several times, three of which the employee HUNG UP on me.

DO NOT USE. What's the point in having a returns policy if it isn't followed. Poor service. Poor value. AVOID!

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