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★★★★☆
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“Good value, but could handle changes better”

written by Brendenb1994 on 26/06/2016

The price and cover available, including extras such as key care are comprehensive and good value. However, from buying my policy for 3 cars, l changed my vehicle and needed to notify the new details. As there is no phone number to call, it had to be done on line, this is no problem as I purchased on line, until there is a problem. I had booked key care on all vehicles but when the new policy was emailed it was missing on the new vehicle. Without a phone number to call, it had to be done by email...a lot of unnecessary work and took 3 days to get put right.
It is not a big problem, but could be improved by better online facilities or a number to call in such eventualities

Overall satisfied and would recommend a friend.

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