written by colinb21 on 16/06/2016
This is without a doubt THE worst company I've have ever used in my life.
I sold a loved item via eBay to help make ends meet and pay my daughters nursery fees I sent the item via dpd the item arrived at the buyer completely smashed to the point it was clearly thrown about the box had two massive fragile signs and marked on every side this way up also packed with three rolls of bubble wrap and packing peanuts.
I contacted there make it right team who only said tough you item is a restricted item before I told them what it was then after complaining they sent me there t&c's which basically covers every item under the sun I asked then so what do you deliver then ignored.
I demanded I speak to a director and I got the email address of a someone who took no interest and passed the buck to guy at the executive desk he told me the exact same thing as make it right sent me t&c's and pretty much told me to do one.
director of customer experience is nothing more than a rotten human being if beg everyone to boycott this company who don't give two stuffs about customers there drivers can't read nor have any manors what so ever.
I asked for CEO details and sent him a letter saying he owed me £80 no response propley used it as toilet paper the fat cat he is you all disgust me you all deserve nothing better than to be in jail.
YOU OWE ME £80