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“Don't waste your money”

written by Castlecroft on 12/06/2016

We made a claim through our home insurance on advice from the solicitor we had spoken to. Our claim (in our eyes and most people who live by us and a surveyor) is solid. Arc legal not interested, the paralegal at Irwin Mitchell Sheffield branch, in our eyes didn't know what he was talking about. Just kept saying it was disproportionate to the value. He didn't tell us anything that we didn't find out ourselves from the internet, if anything we had to tell him things. Then he just didn't answer those questions at all. What's the point in having legal cover if they are not interested in helping when it's needed. Wasn't even going to take out the cover was talked into it by TESCO.... TESCO not worth contacting as just passed us back to Arc Legal who surprisingly said contact Irwin Mitchell. Talk about Merry go round.

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