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★☆☆☆☆

“Useless company selling useless box - better buy elsewhere”

written by eslee1 on 10/06/2016

I ordered a "3-4 bedroom delux moving pack" from them and they arrive the next day. That was the only reason they are worth one star as I would otherwise rate them as zero star.
The immediate impression was that the boxes were poor quality, filmsy and become saggy very easily. Then I found out that the 10 medium and 15 small packing boxes were all crooked. They were not made properly and became rhomboid in shape when opened up. The top and bottom flaps would not meet up in the middle, making them useless as a box.
I sent them two emails to request for replacement but they only replace the crooked medium boxes with more crooked medium crooked boxes the next day.
They do not answers their calls to the service department. I had to call the sales phone line to report the faults, only to be told that this has to be dealt with by email. 6 hours after sending the email, there is no reply.
I am very tempted at asking my credit card issuer to issue a charge back on any amount they have debited from my credit card. I do not want to use their poor quality boxes and wants a full refund.
Save yourself some hot air. This is just about the worst box seller on earth. If you want to have some packing boxes, buy it from anybody else but not from www,packingboxes.co.uk.

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