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“downgraded service”

written by KareemMedeiros130 on 02/06/2016

used to shop there nearly every week especially online, now i purchase a couple items which is then followed by an email saying my order is received and accepted only to wait the next day to get an email that my order has been cancelled. jd is a business that i depend heavily on for gifts and i purchased twice from them recently, and both orders were cancelled so i had to get a last minute gift that didnt satisfy my friend. if my order gets cancelled again i will be really annoyed and will complain and write the meanest reviews. i understand that people buy many things online but to see that the item is available and you buy it then to see an email that the order is cancelled is a load of bs. the website rarely gets updated and i get my hopes up for nothing. FIX YOUR WEBSITE!!!!!!!! i better see an improvement on the website in the next couple of weeks or i will stop purchasing things from them and im the kind to buy anything i see so there will be a loss in inflows and i know its not only me that gets annoyed by the website but if that website is not improved then many customers will stop buying from them.