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“Slow turn-around, stocked items listed inaccurate. ”

written by Sgw78 on 27/05/2016

I have used this company for several years now. Customer satisfaction has slowly gone downhill. Last two orders (even though said in stock & shipped 3-4 days) took 10-14 days just to fill. It's been almost a month since I ordered, and almost 2 wks since they supposedly shipped my lenses. Still don't have them. 3 orders ago I had them within a week to the US and they had shipped from New York? Last order took a week to receive, so this has by far been the longest I've waited for contacts. I understand it takes time to ship overseas/customs etc, but combined with their slow fill time...this will likely be the last time I use Lens Planet.

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