written by averyunhappycustomer on 23/05/2016
When I went to the Basildon branch all the staff were walking around and no-one stopped to help, even though I was trying to catch someone's eye to be seen.
I wasn't seen until 20 minutes after my appointment time.
It wasn't clear at all from the website how expensive the test is, £25. When I ordered over the internet and confirmed on the phone no-one mentioned the price.
They seemed most bothered about signing to say they could contact me again in 2 years time for a check up.