Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
4006027

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“WORST SERVICE EVER!!!!”

written by UNHAPPY22601 on 21/05/2016

I spent hours finding a location and flight for my vacation. I quadruple checked everything was correct. I booked the reservation. I didn't think to look at the email confirmation as I checked it so thoroughly when booking. A week before my trip I go to check flight times and notice that CheapTickets defaulted my reservation...flight and hotel to only 1 night instead of the 6 nights I setup. Their customer service was the worst. I spent 2 hours on the phone they ended up charging me an additional $750 just for the flight change. They said that they could get the hotel extended at the same price but they couldn't do it that night. I would have to call back in morning. When I called back they jacked up the price by $150 more per night. They said the prices were always changing and they couldn't guarantee it. Why didn't they just extend when I was on the phone? I ended up having to go to another company website to book for the additional days. I WILL NEVER USE CHEAPTICKETS.COM EVER AGAIN AND WOULD RECOMMEND YOU DO NOT USE THEM EITHER!!!

Was this review helpful? 0 0