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“Tricked by the Bank of Scotland - Check your Insurance”

written by kittikat on 19/05/2016

I've been a loyal customer with the Bank of Scotland for over thirty years and have very recently discovered I have been tricked into paying extortionate house contents and building insurance fees, which were tied into my mortgage payments - a mortgage I have been making overpayments to in order to pay it off quicker. Only due to the advantage of online banking have I actually became aware of this underhand method of extorting money from me. Please check your own details as I was never sent a building or contacts renewal notice informing me of the cost (this year nearly £800 for a very modest ex-council house with no additional high cost items included). It is fair to say, I will be transferring all my accounts to bank, who treat their customers with respect -shame on the Bank of Scotland.

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