written by on 04/12/2009
I would recommend very strongly not use 2co or 2checkout as your online payment processor. They have very ridiculous and stupid system.
1- Your customer places an order and pays through 2co.
2- 2co sends you email confirming the order, passing the payment and asking you to process this order or deliver the service requested by customer.
3- You process that order after 2co confirmation.
4- Your account is charged a processing fee and a percentage of amount is held extra in addition. 2co processing fee and amount to be hold is deducted from your account balance.
5- your payment is held for verification.
6- After few days you come to know that the payment was 100% refunded to customer without any confirmation from you or your company.
7- You contact 2co and get to know that the order was fraudulent or was not actually placed.
8- You get a loss of total ordered amount which you had already processed after you got pass confirmation from 2co.
9- I addition, your account at 2co goes in negative amount. It means you have to pay 2co their processing fee and other charges according to their policy.
10- You call 2co OR submit a ticket OR live chat with their representative, the response you get is that 2co service is 100% good, verification is 100% automatic, fraud system is 100% accurate.
----------------CONCLUSION------------------
a- 2co fraud system is 100% accurate to commit frauds with sellers.
b- Anybody can place an order at website using 2co service and can claim a full refund after receiving the order.
c- 2co will pay full refund to that customer.
d- Seller will never be able to get the money for processed order.
e- 2co is committing 100% accurate frauds with the sellers using its service for online payment processing.
f- You should NEVER, NEVER, NEVER use or recommend 2checkout.co or 2co.com for payment processing.