Written on: 20/04/2006 by 2checkout (1 review written)
Easy to sign up
This is a warning for all potential 2 Checkout users.
This is what they do
I had my ebook store and sold around 95 ebooks. They saw a problem with that a froze my account without a notice. Everything was legal and it was a legal product (recipes ebook).
They asked for a form to be filled for verification and to be faxed.
I emailed them saying I would do it in 2 days, but I just missed it by a day as I was not well and had chest pains.
What does 2 checkout do? closes my account and refunds all my buyers and now are not willing to even talk or email me
Dear Media Solutions,
The following notes have been added to your account.
Please review this information and take corrective action, if needed by: as soon as possible.
Details: Hello. This account has been closed due to the nonreceipt of the fax that informed us that you would provide us with by end of day yesterday, and due to the fact that you have still not provided us with a copy of your ebook for review. 2CO chooses not to support your account and all orders on the account will be refunded. You will need to find an alternative solution for your business needs. Please do not sign up again. Thank you.
I replied back to them :
I had a terrible heart pain yesterday and due to angiography done 3 months back, everybody in the family advised me not to move out of the house or do any activity.
In the email no where was it mentioned that If I fail to send it in the time frame, all my users will be refunded and my account will be closed
This is what they replied :
I am sorry, but your time frame in which to provide us with the
information that we required has lapsed. Your account has been closed
and all of the orders on the account have been cancelled.
THIS IS HIGHLY RIDICULOUS -- YOU WANT SAME EXPERIENCE GO SIGNUP WITH THEM -- I ALSO LOST MY $49 signup fees