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“Wonderful Experience, Exceptional Value!”

written by CaciqueRG on 04/05/2016

First I will start with our first guide which greeted us at our arrival and was the one that made sure that we got on our return flight well and satisfied. He was a wonderful guide on our tour of Cairo making sure and taking the time to explain everything about the City of Cairo with all its nuisances and customs. His level of care for the customer was beyond compare, making us feel as part of the greater Egyptian family and treated us like friends. We can’t say enough or give enough accolades for the way he treated us, always with great respect and attention to our requests and questions about Egypt including customs and practices of the people. He always kept making sure that we were enjoying our stay and tour. He always kept in contact and that showed his level of professionalism and responsibility for his job, even making sure that we were on time for everything including our return flight home which, by the way, was earlier than what showed in our schedule due to the time change earlier in the month. His, was a job well done!

The second guide in our tour of Egypt with all its wonders was a guide that really impressed us with his knowledge of all the treasures we were visiting. His attention to detail and courteous manners toward us were impressive, to say the least. He answered our every question about what we were seeing in a way that was clear and understandable.

The third guide in our tour was efficient, although we felt rushed through the sites. He did a good job on presenting both sites, Karnak and Luxor Temples, but as just mentioned, we felt rushed through both sites to the point that we didn’t even have a chance to take a picture of us together at the sites. He picked us up at 8:00 and we were back to the hotel at 10:20.

Last but not least was the one that tour with us on our cruise of the River Nile. He was a wonderful guide that took his time explaining and allowed us enough space and time to fully take in, not only the sites, but the experience of what we were seeing. He felt more like a friend that was sharing his treasures with us.

About the sites, hotels, and cruise, the agency did a marvellous job. Starting with the booking on which they did a marvellous job and made the whole process an easy one. They answered our every email and question with promptness and courtesy. They did everything possible to make possible the rearrangements of last minute. For that, a big “Thank you!”. The choice of hotels was wonderful of which I have to put Movenpick Giza Pyramids just a little above Steigenberger Luxor; the free in room Wi-Fi just puts it a little bit above (Steigenberger does not have free in room Wi-Fi, just in front of the bar). Don’t take me wrong, both hotels were wonderful with very courteous and friendly staff. The choice of cruise was equally wonderful! The “Semiramis I” staff, specially the people that made up our rooms, treated us with respect and were very friendly; they made my wife feel like a Queen! They were very professional in the amount of care for us and making us comfortable throughout our cruise. I must not forget our drivers for which I didn’t have a chance to get their names; they were equally wonderful and showed a level of professionalism and courtesy I wasn’t expecting. They drove very safely even in the”controlled chaos” which is Cairo traffic.

It was a wonderful experience and I’ll strongly recommend this agency to our friends that have expressed interest on experiencing what we just finished.