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★☆☆☆☆

“Refuses to acknowledge complaint”

written by ShaunandWilma on 27/04/2016

We had a terrible experience on the commissioned shuttle transfer from the airport to the hotel. We complained to Loveholidays on our return to UK but have received no acknowledgement despite writing again. It's a shame about the score because the holiday was really good but the serious incident at the airport should have been acknowledged. Very disappointed. Any ideas who we can complain to outside of the organisation?

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