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★★★☆☆

“They ignore their customers needs.”

written by purplewhite8 on 16/04/2016

Like so many companies Fluent money claim to be the best. However their image profile is outdated. You get these character figures on the graphics & letterheads that's so outdated and robotic. Which brings me on to the phone manner. Also the guy over the phone talks at you like a robot rather than with you. They also text and email you all this nonsense. You give them a brief on what you are looking for. Then they ignore you to suit themselves. The deal they offered me was not to my brief and did not get anywhere near to what I was looking for. Lets really face it. You default on any of the payments on a secured loan. Then they take your property. Buyer beware. There are better deals out there. With companies that really talk to you and listen. In the end I could not deal with a company that you don't feel comfortable with. The re-payments are high. And they try and lock you into a deal that they think is what you need. Go else where.

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