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★☆☆☆☆

“Overseas internet access/phone charges are daylight...”

written by 5Klein on 16/04/2016

I called O2 to ask for the cheapest option to use my phone in Australia for a month's holiday. I was told there are no plans for travelling overseas but they would kindly cap my internet costs at £120 per month! And calls would cost 80 pence per minute back home plus extra costs to receive calls too. I then went to Three where I bought a £20 SIM card for the month, for that I had unlimited internet coverage and 300 minutes free calls. On arriving in Australia I still had my o2 SIM card on my monthly contract for 12 hours, I searched for my car hire details on landing and made 2 phone calls. In the morning I switched to my £20 Three sim. O2's charges for 12 hours was £44! I then used my Three one off payment sim for the whole 4weeks, great coverage everywhere used constantly everyday. For £20! How can 02 get away with their overseas charges. Please don't give them your money! Find another way when travelling abroad. Can't wait to leave 02 now after 12 years but after reading the other reviews I don't expect that to be easy!

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