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“Horribile and Cheater company”

written by xcCarver396 on 14/04/2016

Horribile and Cheater company..They charge you double for same electric and gas..I was trying to leave "npower" but they are raising objections without any reason. When made complain, manager in customer service make ojbections on the fly..Like my application for rejected on 8th of March 2016, all previous bills paid. The latest bill recieved on 3rd April 2016. The manager said there was outstanding balance on 8th of March 2016. I asked, how would I know there was outstanding balance. Would I see my bill in dream or an agel will tell me? You should have issued final bill then and I would have left. I was due to leave on 27th of December 2015 and after 4 and half months I am still with npower paying double price as comapared to Extra Engery that I am moving to. "npower is a cheater and trying to keep customer with them with cheap tactics

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