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★★★☆☆
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“I don't know how you get away with it”

written by emmalouise100 on 12/04/2016

I appreciate that there will be certain inflation on my renewal price but i was shocked to see that nearly double had been taken from my account!

I've given 3 stars because it was some what rectified by your retention team but i don't understand why (as a loyal customer) i have to ring every year at renewal to barter the price down again. Waste of every ones time!

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