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★☆☆☆☆

“Auction never finished on time”

written by Julianna395 on 10/04/2016

I placed a bid on an item (bike) at 08.45 and the item was due to finish at 08.59 giving the time of the previous highest bidder time to enter a higher bid if they so wish, I was still winning the bid at £4.50 as I was at 08.45 . 08.59 came and went and still no other bids came in, otherwise the £4.50 which was winning the auction at 08.45 and the finish time of 08.59 would have increased to £5.50.
I waited and waited thinking what is going on here and it wasn't until 09,26 nearly half hour AFTER the auction end time that someone decided to throw in another bid and eventually went to £9.
After numerous emails asking what had happened the only answer I got from c,l (admin) was there was no mistake as he has run this auction for 12 years so tough luck, after explaining that no other bid had came in and I should have won this at 08.59 auction end time and an error has occurred your end,I gave up as the emails were becoming more rude and aggressive and I refused to pay for an item that had not finished at the time it was supposed to and had been bid up

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