written by 9teacups on 04/04/2016
Tried to renew my credit card but would not accept it. I had a letter with customer service on it saying 10 pence a min.so I phoned the first thing they said was the call was 13 pence then they went on talking machine and talked and talked and talked at the same time they are taking your money only to be told at the end the office is closed why didn't they say that in the first place