written by Cunningham207 on 04/04/2016
I ordered clothing, a number of items in different sizes. Never did I realise that taking it back to the post office was not free of charge. So when I was told it would be £12 to return the goods I was amazed. I rang for them to come and collect and it was still £3.99! If that's not bad enough, to PLACE THE ORDER on the phone cost me £4.02! Absolutely abysmal service from their "Customer CARE". Never ever again - I had never heard of them until they fell out of Weekend Magazine in the Daily Mail - what a shame I found them! If I had know they charge like this, I would never have ordered with them. Luckily I stopped a colleague of mine from ordering before she made the same mistake.