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“Had to buy another suit!!!”

written by jrDavidson343 on 23/03/2016

Wanted to hire a suit for my wedding. They measured me and everything. Had to pick up the suit the day before wedding day to find the size was too big and didn't fit right. Page boy suit was also too big and didn't fit. Moss bros refused to do anything! Ended up BUYING a new suit for my wedding day! They are stressful to deal with and do not care about their customers. Spoke to the manager at the branch after my special day to be told that there nothing they can do and will not refund anything back even though I did not use the suit and had a receipt to prove this. They are so rubbish and I wish I paid a bit extra and went somewhere else. Moss Bross almost runied the big day!!

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