written by Stewart406 on 23/03/2016
I ordered my bed and headboard at the end of jan was given a delivery date of the 14th march that was ok, my wife took the 14th off work was told the bed would be deliver between 2 oclock and 7 oclock. The bed did not arrive, my wife phoned the next day and was told she was rang the week before to say the bed would not be coming on that date, but she hadn't been called or no messaged was left. we had dumped our old bed on the 13th thinking the new bed would be delivered on the 14th and lay on just the matress on the 13th my wife is currently pregnant and had to lay on the floor for over aweek. when the bed did arrive on the 21st there was no headboard no pillows and no mattress protector!!! what a joke!! I don't know how many times we called them but nobody knew what was happening until we got a call to say the headboard, pillows and mattress protector would be delivered on the 1st of April another two weeks!!! so not only was the bed a week late the extras that we ordered are going to take another 2 weeks!!! I will never deal with dreams again!!!! the stress that they have put my pregnant wife through is a joke!!!!