written by CaseyBradshaw on 19/03/2016
Absaloutu shambolic awful customer service and no empathy shown towards customers .. AA cancelled my policy without informing me!!!!!! Will not take no ownership of this and I am disgusted manager has no customer service skills and treated me disgustingly I am a manager myself and no way in shape or form would I allow my staff to speak to customers the way her team did before then passing me on to this under qualified manger