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“Not great airline”

written by Sammey13 on 18/03/2016

Flew with many companies but was not impressed with this company. I realise this is a Spanish company but they should realise that it is used by all nationalities. We could not understand most of the announcements made even when they attempted to speak in English. When at the airport it was a nitemare, even though it said on time on board flight did not take off for another hour, there was no organisation. People all crowded round the desk and it was chaos. On flight over to Cuba it was freezing due to the air conditioning. The flight attendants didn't serve refreshments very often. I would not rush to use this airline again, nor would I recommend it to anyone.