Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
3915861

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Bad Customer Service”

written by Reviewer98765 on 13/03/2016

I sent a parcel to Australia. On the second day I tried to track my item but it said item had not been collected. I contacted customer services who confirmed this, however it had definitely been collected. After three days they admitted it was on its way but gave me a tracking number that was invalid on the site so I couldn't track my parcel.. My parcel took nearly two weeks to get there and the whole of this two weeks I had no clue where it was, customer services only answered my emails to give me tracking numbers that were always invalid and you had to wait another two days for a further response. This is a faceless service, probably OK for domestic use but would not recommend for overseas. Couldn't find a telephone number to speak to anyone. I would never use these again.

Was this review helpful? 0 0